Online Store Management

Your Shopify or WooCommerce store, run and improved for you.

Online store management is the day-to-day running of your own eCommerce website, such as a Shopify or WooCommerce store. Digital Drifters keeps your store updated and selling: product uploads and descriptions, collections, pricing and promotions, order and inventory support, apps and integrations, speed and SEO improvements and regular conversion optimisation. For Amazon and eBay seller accounts, see our Amazon & eBay management service.

Overview

How our Online Store Management service helps your business grow

Running your own online store involves far more than launching it. Products need updating, promotions planned, orders and enquiries handled, apps maintained and pages improved so more visitors buy. When that work falls behind, sales usually follow. Our online store management service keeps your Shopify or WooCommerce store running smoothly.

We take care of the day-to-day work: uploading and editing products, writing descriptions, organising collections, setting up discounts and seasonal campaigns, and supporting order and inventory processes. We also manage store apps, payment and shipping settings and integrations with your other systems.

Alongside routine management we look for ways to increase sales—improving product pages, navigation, site speed, store SEO and the checkout experience—and report monthly on traffic, conversion rate and revenue so you can see what’s working.

What's included

Our online store management service includes

  • Store setup, theme customisation and configuration
  • Product uploads, descriptions, images and collections
  • Pricing, discounts and promotional campaigns
  • Order, inventory and customer enquiry support
  • App, payment and shipping integrations
  • Store SEO and site speed improvements
  • Monthly sales and conversion reporting

Why it matters

The results you can expect

  1. 01A well-maintained store customers trust
  2. 02More sales from better product pages and checkout
  3. 03Time back to focus on products and suppliers

How we work

Our Online Store Management process, step by step

  1. 01

    Store audit

    Products, theme, apps, speed, SEO and checkout review.

  2. 02

    Quick fixes

    Resolve issues that are costing sales right now.

  3. 03

    Ongoing management

    Products, promotions, orders support and integrations.

  4. 04

    Optimisation

    Product pages, navigation, speed and checkout improvements.

  5. 05

    Reporting

    Monthly traffic, conversion and revenue reporting.

FAQ

Online Store Management questions

What is the difference between online store management and marketplace management?

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Online store management covers your own eCommerce website, such as Shopify or WooCommerce. Marketplace management covers selling on third-party platforms like Amazon and eBay, where listings, advertising and account health follow each marketplace’s rules.

Can you manage an existing Shopify store?

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Yes. We can take over day-to-day management of an existing Shopify or WooCommerce store, starting with an audit of products, theme, apps, speed and checkout.

Do you build new Shopify or WooCommerce stores?

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Yes. We can set up a new store—theme, products, payments, shipping and key apps—and then manage it for you, or hand it over to your team with training.

Can you connect my online store to Amazon or eBay?

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Yes. We can connect your store with marketplace channels and inventory tools so stock and orders stay in sync, alongside our Amazon & eBay management service.